Terms and conditions
Our general terms and conditions for download.
Terms for customers
Apply to services we provide as a freight forwarder or carrier for our customers. According to these terms, the General Austrian Freight Forwarders' Terms (AÖSp) apply in addition, in their current version.
Version 08/2023 · German and English · PDF, 164 KB
Download: Terms for customersTerms for carriers
Apply to transport orders we award to carriers and other contractors.
Version 12/2025 · German and English · PDF, 345 KB
Download: Terms for carriersThis is a translation. The German version is legally binding.
General Austrian Freight Forwarders' Terms (AÖSp)
The AÖSp are published by the Austrian Economic Chambers (WKO). AÖSp at WKO
CMR Convention
The Convention on the Contract for the International Carriage of Goods by Road (CMR) applies mandatorily to international road transport.
Note
Which terms apply to an order is stated in our quote and order confirmation. Publication on this page alone does not make the terms part of a contract.